Cookie Policy

This Cookie Policy explains how Satoshi Hero Casino uses cookies and similar technologies when you visit our website and related pages, including our Cookie Policy page at /cookie-policy. It also explains your choices, how to manage your preferences, and how cookies affect your experience.

Cookies help us deliver a smoother, safer, and more personalized experience, from basic site navigation to security checks, performance improvements, and remembering the settings you choose.

Cookies, Explained in Plain English

A “cookie” is a small text file stored on your device (computer, phone, or tablet) when you visit a website. Cookies allow the site to recognize your browser for a period of time. They do not usually identify you by name, but they can be used to recognize your device or browser and remember certain information.

We may also use similar technologies, such as pixels, SDKs, and local storage, which work in comparable ways. For simplicity, we refer to all of these as “cookies” in this policy.

How We Use Cookies (And Why It Matters)

We use cookies to support clarity, fairness, and balance in how the site works, including:

• Functionality - so pages load correctly, features work as expected, and your preferences can be remembered
• Security - to help detect suspicious activity, prevent fraud, and protect accounts and transactions
• Performance - to understand load times, fix errors, and keep the site running smoothly
• Analytics - to learn which pages are useful, how players move through the site, and what needs improvement
• Marketing - to measure ad performance and show more relevant promotions where allowed

We do not use cookies to guarantee outcomes in games, influence game results, or change your odds.

The Types of Cookies We May Use

Different cookies do different jobs. Some are strictly required for the site to function, while others are optional and depend on your choices.

Essential Cookies (Always On)

Essential cookies are required for core site operation. Without them, key features may not work properly.

These cookies may support things like:

• Maintaining sessions while you move between pages
• Enabling account login and secure areas
• Preventing fraudulent activity and abuse
• Ensuring the site displays correctly and reliably

Because these cookies are necessary, they typically cannot be turned off through our cookie banner. You can still block them in your browser, but parts of the site may break or become unavailable.

Functional Cookies (Your Convenience Boost)

Functional cookies help the site remember the choices you make, so your experience feels consistent from visit to visit.

They may remember:

• Language and region settings
• Display preferences (where supported)
• Recently used settings that improve usability

If you disable functional cookies, the site will still work, but you may need to reselect preferences more often.

Performance and Analytics Cookies (Site Improvement)

Performance cookies help us understand how the website is performing and where we can improve speed, stability, and usability. Analytics cookies may track things like page visits, clicks, time on page, or error events.

These cookies help us:

• Fix bugs and reduce load times
• Understand what content players find most helpful
• Improve navigation, layout, and feature reliability

If you opt out, your gameplay and account access should not be affected, but we may have less insight into which updates improve the site experience.

Marketing Cookies (Relevant Promos, Measured Responsibly)

Marketing cookies may be used to deliver and measure advertising and promotions, including understanding whether a campaign led to a visit or registration. These cookies can also help limit the number of times you see the same advertisement.

Depending on where you live and how you reached us, marketing cookies may involve third-party tools that help with:

• Ad delivery and measurement
• Conversion tracking
• Retargeting or audience building (where permitted)

If you disable marketing cookies, you may still see promotions, but they may be less relevant, and we may have less accurate reporting on what’s working.

First-Party Cookies vs Third-Party Cookies

Cookies can be set by us (“first-party cookies”) or by other companies that provide services we use (“third-party cookies”).

Third-party cookies may be placed when we use tools for:

• Site analytics and performance monitoring
• Security and fraud prevention
• Customer support features (for example, embedded chat tools)
• Advertising measurement and marketing campaigns (where enabled)

Third parties can change their cookie behavior and retention periods over time. When we use third-party services, we aim to choose reputable providers and limit access to what is needed to provide the service.

Cookie Consent and Your Choices

Where required, we request your consent before placing non-essential cookies (such as analytics or marketing cookies). You can accept, reject, or customize your preferences through the cookie banner or settings tool (if available on the site).

Keep in mind:

• Essential cookies are still used because the site cannot run properly without them
• If you reject analytics or marketing cookies, the site should still be usable, but some personalization and measurement features may be limited
• Your consent choices are typically stored in a cookie, so the site can remember them

How to Manage, Disable, or Delete Cookies

You can control cookies through your browser settings at any time. Most browsers let you:

• View which cookies are stored
• Delete cookies (all or selected)
• Block cookies from specific sites
• Block all cookies
• Set rules for when cookies are allowed

Deleting cookies may sign you out and reset site preferences. Blocking cookies entirely can cause parts of the site to stop working, including login, security protections, and certain page functions.

For step-by-step help, check your browser’s support resources (for example, Google Chrome, Apple Safari, Mozilla Firefox, and Microsoft Edge all provide cookie management guides).

What Happens If You Disable Cookies?

Disabling cookies can change how the site behaves. Depending on what you block, you may notice:

• Trouble staying logged in or completing sign-in steps
• Security warnings, verification prompts, or failed fraud checks
• Preferences resetting (like language choices)
• Slower troubleshooting and less tailored support
• Less relevant promotions and reduced ability to measure offers

For the most consistent experience, we recommend keeping essential cookies enabled and choosing analytics and marketing preferences based on your comfort level.

Do We Use Cookies in Emails?

Some emails may include tracking technologies (like pixels) that tell us whether an email was opened or a link was clicked. This helps us improve communication and keep messages relevant. You can often limit this through your email client settings, such as blocking remote images.

Policy Updates (Staying Transparent)

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how our website operates. When we make updates, we will post the revised policy on this page and adjust the “effective” information through the page posting.

If changes are significant, we may provide an additional notice on the site.

Questions or Privacy Requests

If you have questions about cookies, privacy, or how your information is handled, contact our support team at support@satoshiherocasino.com.

If you also want broader details about how data is handled beyond cookies, check our main site resources, including the Satoshi Hero Casino homepage for related policy links and account support options.

Playing should feel steady and in control - and that includes your privacy settings. If you ever want to adjust your cookie choices, you can do so through your browser tools, and where available, our on-site preference controls.